How can I check the status of my order?
After an order has been placed, it is sent as soon as possible to one of our fulfillment centers, where your item will be posted.
You can contact us during the first 48 hours for a full refund without specific reasons.
Available below are delivery times based on your location.
What are the shipping times?
Delivery time to Europe: 2 to 3 weeks
Delivery time to North America (Canada and United States): 3 to 4 weeks
Delivery time to Africa, South America and Asia: 3-5 weeks.
How to place an order?
Simply choose your items from the drop down menu on the product page and click the "Buy Now" button, then follow the steps to complete your order. We will prepare it and send you a confirmation email when your package is sent!
What payment method do you accept?
We accept Visa and Mastercard credit cards. You can also pay by Paypal.
For payment with an Aurore card, Bank card, Maestro and other debit card, you must make the payment through Paypal even if you do not have an account
To do this , you just have to select "Buy with Paypal" on the shopping cart page. You can then select "Pay with Credit Card or Visa Debit Card" on the next page. Then you enter your country (France), and in the card type you can select your card
Do not hesitate to contact us if you have any questions!
Our guarantees for the brand:
Your DIAM'S jewelery will be delivered to you with a Certificate and a Guarantee
This guarantee is provided depending on the type of jewellery:
All silver jewelry
All gold jewellery, including pearl(s) and stone(s).
All gold wedding bands (including gold and silver 2 color wedding bands)
Gold and silver signet rings
Gold and silver cylinder-shaped tikis (L5.99 style)
Our warranty conditions:
2 year warranty.